Big 4 Audit Firms and Customer Satisfaction

Posted by Nancy Johnson on May 27, 2011

A recently published survey suggests that many CFOs are unhappy with their Big 4 audit firms but that there's not much the CFOs are doing about it. Read about the survey here

If they polled the audit committee/board members at those same companies, would the satisfaction ratings be different? And, if so, what does that say about the differences in mindset between the CFOs, who understand the day-to-day challenges of managing the business and the audit, and the Board members, who are removed from the business challenges at the transaction-level and often get partner-level discussions and auditors on their best behavior?

Share your thoughts. 

Tags: audit